Frequently Asked Questions


Do you provide free quotations?

Yes, we provide free no-obligation quotes.

Are you able to provide estimates without visiting the property?

If there is sufficient information then our expert team of surveyors should be able to provide a guide price for the work.

How long are your quotes valid for?

All quotes are valid for 3 months from the date on the letter head.

Do I need plans to get a full quotation?

Yes, we do require a complete set of plans so we can provide a full itemised schedule of works and quotation.

Will additional costs be added to my final invoice?

Change orders will only ever be added into the quotation in 2 cases; In the first instance, if there is unforeseen problems within the existing structure that were not apparent on drawings or on visual inspection, that need to be rectified. Secondly, client directed changes, which, are additional processes or deductions that the client has requested through the project. Each change order will be presented on our online software and explained, they will require approval with an electronic signature before the works are carried out.

Construction Process

How do I find out if my proposed work will require planning permissions and/or be subject to building controls?

Our experienced team can provide advice on this matter but ultimately we recommend you contact your local council Planning Department or a qualified architect to get a definitive answer.

Can I live in the house while you carry out the building work?

Usually this is achievable, but it is dependent on the volume of works that are being carried out throughout the property and more importantly your personal preferences with living requirements.

Will I get a project manager?

Yes, all of our projects are assigned a dedicated project management team. You will meet your project managers, Adam/James and Jake, before the construction phase. They will be there at all times to keep you updated and to answer any queries you may have.

Gurantees & Insurance

Are your building works covered by a guarantee?

Yes, all our work is guaranteed for 3 years from the date of installation. Products supplied are guaranteed as per the manufacturer's warranty. All structural work comes with a life time guarantee based on the engineers calculations.

Are you covered by insurance liability?

Yes, we are fully insured to the following levels. Employers Liability: 10,000,000 Public/Products Liability: 5,000,000.
For our Design & Build projects we have professional indemnity insurance: 2,000,000.

  • From start to finish we could not fault them. Every stage was dealt with in a very professional manner, from the project management through to ALL the guys on site they were a pleasure to deal with...

    Aideen & Karen

  • We were really impressed by how proactive JCJ were throughout the build, they communicated with us regularly and helped with all the project management...

    Adrian & Maria

  • We are most grateful to JCJ for carrying out an excellent job of work on time. We have no hesitation whatsoever in recommending JCJ.

    Noel & Judy Fletcher

  • Most projects including ours, have a challenge or two along the way which need to be tackled correctly, without conflict, and with a can-do, prompt attitude – JCJ provided exactly that approach, and we look forward to working with them again in the near future...

    Mr and Mrs Azimi